PolyEdgePolyEdgev2

Privacy Policy

Effective Date: September 24, 2026

1. Information We Collect

A. Information You Provide

  • Authentication Data: When you sign in to PolyEdge, we collect and verify your email address to issue ephemeral verification codes and establish your session.
  • Communications: When you contact us via email, instant messaging apps, or community channels, we may collect your contact handle, email address, and message history to provide technical assistance.

B. Account & System Credentials

  • To enable API and stream access, we generate and store cryptographic API keys, stream configurations, and allocated deposit identifiers linked to your account.

C. Automatically Collected Technical Data

  • API Usage & Logs: We log interactions with our API gateways, including request timestamps, source IP addresses, user agent strings, and specific endpoints accessed to ensure service performance, reliability, and security.
  • Essential Cookies: We use strictly necessary HTTP-only session cookies to authenticate and maintain your active developer session. We do not use third-party tracking or advertising cookies.

2. How We Use Your Information

We use collected information solely to provide, operate, and maintain our high-throughput data streams and APIs; prevent security abuse, DDoS attacks, or credential sharing; verify plan quotas; and communicate essential operational or security updates.

3. Data Sharing & International Transfers

We do not sell, rent, or trade your personal data. Information is shared only with trusted infrastructure providers (cloud hosting, database systems) necessary to deliver our services, or when required by mandatory legal processes or law enforcement requests. Your data may be processed and stored on cloud servers located outside your home jurisdiction.

4. Security, Retention & User Rights

We apply industry-standard security safeguards including TLS encryption in transit and secure hashing for sensitive credentials. API access logs are retained on a rolling schedule for performance monitoring. You may request account deletion or data erasure at any time by contacting our support team.

5. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that an underage individual has provided us with personal information, we will delete it promptly.

6. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of the Service after any modification constitutes your acceptance of the revised policy.

7. Contact Us

If you have any questions or data requests regarding this Privacy Policy, please contact us via email: support@polyedge.dev.